Shipment Policy
Effective Date: January 15, 2025
At Hublotgold.com, we aim to provide a smooth and reliable shipping experience for all of our customers. This Shipment Policy outlines the terms, processes, and guidelines related to the shipping of products purchased from our website.
1. Shipping Locations
We offer domestic and international shipping to most countries around the world. Shipping availability may vary depending on the destination and the item purchased. During the checkout process, you will be able to select your preferred shipping method and see the applicable shipping fees for your location.
2. Shipping Methods and Costs
We provide several shipping options to meet the needs of our customers:
- Standard Shipping: Available for most locations. Delivery times vary by destination, but generally range from 5-7 business days for domestic orders.
- Expedited Shipping: For faster delivery, we offer expedited shipping options. Delivery times typically range from 2-3 business days for domestic orders.
- International Shipping: For international customers, shipping times will depend on the destination country. Delivery times can range from 7 to 21 business days depending on the location, customs, and shipping method chosen.
Shipping costs are calculated based on the shipping method and the destination of your order. You will see the final shipping cost during the checkout process.
3. Order Processing
Once your order is placed, it will be processed within 1-2 business days. Orders are typically processed on weekdays (Monday to Friday), excluding holidays. Orders placed over the weekend or on public holidays will be processed the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.
4. Shipping Delays
While we make every effort to ensure timely delivery, we cannot guarantee that deliveries will always arrive within the expected timeframe due to circumstances beyond our control. These may include customs delays, severe weather, holidays, and issues with shipping carriers. We will keep you informed of any significant delays.
5. Address Accuracy
It is essential to provide accurate and complete shipping information when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us as soon as possible to update the information before the order is processed.
6. Shipping Insurance
For your peace of mind, we offer shipping insurance options for high-value items, such as luxury watches. If you choose shipping insurance, your item will be protected against damage or loss during transit. The cost of insurance will be added to the total shipping cost at checkout.
7. International Orders
For international shipments, customers are responsible for any customs duties, taxes, or fees that may apply to the importation of goods into the destination country. Please check with your local customs office for more information regarding any charges that may be imposed.
8. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information, allowing you to track the progress of your shipment online. If you experience any issues with tracking or have concerns about your shipment, please contact our customer service team for assistance.
9. Lost or Damaged Shipments
In the event that your order is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate the issue and, if necessary, issue a replacement or refund in accordance with our policies.
10. Delivery to P.O. Boxes
We do not currently offer shipping to P.O. Box addresses. Please provide a valid physical address for your shipping destination.
11. Customer Support
If you have any questions about your shipment, shipping methods, or delivery status, please reach out to our customer support team for assistance:
Street: 1218 Fairway Dr, Lakeland, Florida (FL)
Phone number: (863) 698-7528
Email: contact@hublotgold.com
